Answers to frequently asked questions.

Refer to the Contact Pro™ 2 use guide below.

Three Step Procedure Guide

Instruments must be steam autoclaved only. DO NOT use dry heat, cold, or chemical sterilization. Avoid any contact with disinfectants (cavicide), alcohol and ultrasonic solutions. If said chemicals make contact with the instrument, rinse with soapy water before autoclaving.

When used correctly, the Contact Pro™ 2 will last between 2-5 years.

Apply enough force by pushing or pulling until you feel resistance from the adjacent tooth and when you feel the instrument slightly bend. Do not tip or pivot the instrument as this creates extreme leveraging forces that are unnecessary and reduces the life of the instrument.

We offer a 3 month warranty on manufacturing defects.

All returns made within 3 months of purchase will be replaced or refunded with proof of purchase and manufacture defect. 

Yes. Please contact us for a discount coupon that can be applied to your order. 

Yes. Please contact us for a discount coupon that can be applied to your order. 

After considerable use, the tips of the instrument(s) will start to appear frosted. This is a result of the free radical reactions that occur during polymerization of the composite against the instrument(s). This discoloration is only on the surface and does not interfere with the internal light transmission. The instrument will continue to work properly. The properties of the material which the instrument(s) are made from possess the highest desirable combination of transparency, heat resistance, and durability that is currently available.

The surface inside the void which corresponds to the instruments tip in direct contact with the composite lacks oxygen inhibition. We recommend using Flowable composite to fill the small depression left behind after the instrument is removed. This prevents any air inclusions, also Flowable composite has a higher monomer content which attacks polymerized surfaces and better adheres to the subsequent placement of composite.

This area has vertical walls and is retentive. It is completely surrounded by inhibited composite and becomes buried within the mass of the restoration and not against a margin, this has never shown to be of any significance.

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